Privacy Policy

Last updated: 12 July 2026

1. Who we are

Chief is developed and operated by Latent Supply Pty Ltd (ABN 38 694 551 490), Australia.

2. Information we collect

We collect the information needed to provide the service, including account details, workspace and company information, billing status, support correspondence, and technical information required to operate and secure Chief.

3. Connected services

When you connect a service such as an analytics, advertising, social, communication, or storage provider, Chief accesses the information you authorise for the work you request. The available data and permissions depend on that provider and your selected approval settings.

4. How we use information

  • Provide agent workspaces, schedules, reports, and integrations
  • Authenticate accounts and process subscriptions
  • Maintain security, reliability, and customer support
  • Comply with legal obligations

5. Local and cloud processing

Chief can run work locally on your device and, when enabled, through hosted infrastructure. Local credentials are stored using operating-system security facilities where supported. Information sent to a connected AI or third-party service is also governed by that provider's terms and privacy policy.

6. Service providers

We use service providers for hosting, authentication, payments, model access, error handling, and connected integrations. They receive only the information needed to perform their services.

7. Retention and security

We retain information for as long as needed to provide Chief, meet legal obligations, resolve disputes, and protect the service. We use reasonable technical and organisational safeguards, but no system is completely secure.

8. Your choices and rights

You may disconnect integrations, change agent permissions, and request access, correction, or deletion of personal information. Australian Privacy Principles and other applicable laws may provide additional rights.

9. Changes

We may update this policy as Chief changes. The current version and effective date will remain available on this page.

10. Contact

Questions or privacy requests can be sent to admin@latentsupply.com.